Quality & Compliance
COMPLIANCE AND ETHICS AT THE ARC ERIE COUNTY NEW YORK
The Arc Erie County New York is committed to establishing and maintaining high standards of ethical conduct related to its business and operational practices. . The Arc Erie County New York is committed to full Compliance with all applicable federal and state program requirements and in maintaining a work environment that promotes and requires the highest ethical standards.
Click here to access the Corporate Compliance Plan.
Click here to access the Corporate Compliance Standards of Conduct
THE ARC ERIE COUNTY NEW YORK COMPLIANCE HOTLINE
The Arc Erie County New York Compliance Hotline Number 1-833-Arc-Erie, Ext. 2603
The Arc Erie County New York Compliance Hotline is available 24 hours a day, 7 days a week to all employees, providers, individuals, and family members, and others so that people can report suspected Compliance violations, including suspected Fraud, Waste & Abuse as quickly as possible. All Compliance Hotline calls are confidential to the extent possible and the caller may remain anonymous. There is no retaliation or retribution against any person making a good faith report of a suspected violation.
Click here to read the "Reporting Compliance Concerns/Whistleblower/Anti-Retaliation" Policy.
HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPAA)
The Arc Erie County New York strictly adheres to the federal Health Insurance Portability and Accountability Act, also known as the HIPAA. Our privacy policies protect the confidentiality of health information for all of the people we support.
NOTICE REQUIREMENT OF NON-DISCRIMINATION PERTAINING TO SECTION 1557 OF THE AFFORDABLE CARE ACT
Please review the following notices pertaining to Section 1557 of the Affordable Care Act:
NEW YORK STATE JUSTICE CENTER
Report Abuse & Neglect, a Death or Financial Misconduct:
The Justice Center operates a centralized, statewide toll-free hotline and incident reporting system that receives and tracks allegations of abuse and neglect 24 hours a day, 7-days a week. Reports are made by service providers and others who are "mandated reporters" as well as by any individual who witnesses or suspects the abuse or neglect of a person with special needs.
Vulnerable Persons Central Register (VPCR) Hotline Number:
TOLL-FREE: 1-855-373-2122
TTY: 1-855-373-2123
If you are reporting abuse or maltreatment of a child by a parent or other person legally responsible for that child or by a daycare program please call the NY Statewide Central Register of Child Abuse and Maltreatment at 1-800-342-3720.
The Arc Erie County New York is committed to providing high quality services. The Quality Improvement Plan outlines continual actions to improve outcomes for people supported, and to develop the workforce that supports them.